Privacy Policy
Last updated: June 12, 2026
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1. Overview
This Privacy Policy explains how iSpanify ("we", "us") collects, uses, and protects information when you use our website and platform (the "Services").
2. Information We Collect
- Account information: name, email address, company details, and billing information you provide when creating an account or booking a demo.
- Customer Data: content your organization uploads to the platform, such as SOPs, tasks, training materials, and employee records. Your organization controls this data.
- Usage data: log data, device information, and analytics about how the Services are used, to improve performance and reliability.
- Cookies: we use essential cookies for authentication and limited analytics cookies to understand site usage.
3. How We Use Information
- To provide, maintain, and improve the Services.
- To respond to inquiries and schedule demos you request.
- To send service communications and, with consent, marketing emails (opt out any time).
- To protect against fraud, abuse, and security threats.
4. How We Share Information
We do not sell personal information. We share information only with service providers who help us operate the Services (such as hosting, payment processing, and email delivery), when required by law, or in connection with a business transfer. Service providers are bound by confidentiality obligations.
5. Data Security
We use industry-standard safeguards, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission or storage is 100% secure, but we work continuously to protect your information.
6. Data Retention
We retain account information for as long as your account is active and as needed to comply with legal obligations. Customer Data is retained per your organization's settings and may be exported before account closure.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below. If your data is managed by your employer's iSpanify account, we may direct your request to them as the data controller.
8. Children
The Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. We will post the revised version with an updated date and, for material changes, provide additional notice.
10. Contact
Privacy questions or requests: hq@zelenespa.com.